Nurses spend lots of time on the telephone. So much, that I believe How to Give Good Phone should be … More
Tag: therapeutic communication
Managing Patient Anger
Recently, I received an invitation to submit jpegs of my paintings to a juried art exhibition. While looking over the … More
Let Me Tell You One More Thing You Already Know
Maybe it happened because I was tired after working a string of long, busy shifts. Maybe Mercury, the communication planet, … More