Welcome Back

Welcome Back photo: jparadisi

Reluctantly, I sit at my computer writing this post. Tomorrow I will spend eight hours at a training computer learning the electronic medical record system, Epic. The following day, I will spend another eight hours doing the same thing. I previously posted that our hospital converted from paper charts to EMR last week while I was on medical leave. I am making up the classes that my colleagues took last month. Although I’m not thrilled about spending so much time at a computer, I am looking forward to participating in patient care again.

I provided precious little help to my coworkers during the two shifts I worked last week, since besides having limits on lifting, I won’t have a computer sign on until I complete the two classes mentioned above. Instead, I spent much of my time following coworkers who kindly taught me as much as they could about Epic in a live patient care setting.

The hardest thing about those two shifts was my feeling of incompetence, because nothing in our unit operates the way it did before EMR. I can’t even open a patient’s chart, look up the name of their doctor, or find an order without a sign on. I’m used to being nursing muscle, not a helpless bystander. I felt uncomfortable, and I have to admit, mildly anxious.

The funny thing was, because Epic is still so new, my coworkers are struggling too. In that way, we remain on level ground, although at least they can access charts, and record the care they gave. However, I could see how learning to navigate the new system slows them down. One way that I helped was to listen thoughtfully as they described the frustrations of providing patient care while simultaneously learning a new system. I let them vent, and I learned from their experiences.

Week by week, things will improve. I hope so, because EMR isn’t going away.

Did I mention that despite all of the controlled chaos at work, I brought a cake to work for my coworkers on my first day back? And that one of them found time to bring in flowers for me?

Remember: be nice to one another.

4 thoughts on “Welcome Back

  1. Glad to hear you are back at work. As to the new system, it sounds very familiar to SAP in the utility world where I work. Just remember, your work is the same only the tools you use to perform your duties have changed.

  2. Hang in there. The first month is the worst. Kaiser has been using Epic for 15 years. Everytime there is an
    upgrade we all fell like fish out of water. Now if the system goes down many do not know what a paper chart
    is or how to use a pen! Glad to know you are back at work and feeling better. Take care.

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