Calculating chemotherapy doses by surface area (m2) or kilograms was a smooth transition for me, a former pediatric intensive care … More
Tag: customer service
TMI? How Transparent Should Nurses Be With Patients?
While on vacation, my husband and I waited patiently in a restaurant for our food. In contrast with our leisurely … More
The Fragrance of Caring
Hospitals are not known for their fragrance, and recent shifts in particular have lacked delicate bouquet. It comes with the … More
The Woman from Human Resources is Right About This
A friend of mine told me about his experience a few weeks ago at a dental appointment. He arrived on time for … More
Who’s a Jethro? Thoughts on an Aging Nurse Population
My patient was watching The Beverly Hillbillies on TV while I set up the supplies needed to start her IV. I … More